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Provo emergency shelter program links homeless population to crucial services

Posted at 12:46 PM, Jan 24, 2023
and last updated 2023-01-24 19:50:50-05

PROVO, Utah — PROVO, Utah — Provo's Emergency Voucher Program has a message to those experiencing homelessness this winter: Come in from out of the cold.

"It's part of the idea of being out in the cold and... the physical and mental effects of that. We've had a few individuals pass away from being outside," said Community Action CEO Karen McCandless.

Utah County doesn't have any overnight homeless shelters, so with $40,000 in funding from the State of Utah, Community Action Services and Food Bank in Provo is providing vouchers for an emergency one-night stay in a motel to keep people "warm and safe," said McCandless.

First responders such as fire and police officers often find homeless people sleeping outside in frigid temperatures, and from midnight until 6:00 a.m. can bring them to a local hotel for a night's stay through the voucher program.

"We at Community Action Services and Food Bank are grateful for the many partners we have in providing emergency motel vouchers and other services to the homeless community. We have seen firsthand the compassion the Provo Police and Fire Departments have for the most vulnerable in our community,” said McCandless.

Although the vouchers only provide a night out of the cold, space permitting, Community Action works with its partners to provide behavioral health services, food, long-term housing needs, substance abuse treatment, and other crucial services that homeless people may not know exist for them.

Homelessness is a very nuanced issue, according to McCandless, with substance abuse, family alienation, and mental health challenges contributing factors.

“Our emergency shelter program offers a warm, overnight hotel stay as a short-term solution, with access to long-term services,” said Provo Police Chief Troy Beebe.

Beebe also said the emergency shelter program helps reduce crime often found around homeless encampments.

“Provo City has an ordinance that requires a permit to camp,” said Beebe. “The way we enforce this, however, is with compassion and not an iron fist. We offer safety, not suspicion.”

Community Action also receives funding from the Church of Jesus Christ of Latter-Day Saints to for year-round emergency sheltering.

FOX 13 News asked McCandless how many people utilized the program last year. She tells us there were some people who used it, but, she didn't have an exact number at this time.

The emergency voucher program from the state will expire at the end of June.