CLEARFIELD, Utah -- A single mother and her three children spent 22 hours listening to water flood out of pipes under their home, and they’re just one of a number of similar cases in the community.
There were several upset residents in the Sundown Mobile Home Community, including one woman who said her daughter's water hasn’t worked for four days. Now, she said the foundation was flooded by a continuous stream of water that started Thursday afternoon and went on until about noon Friday.
“I'm very upset,” Laura Piribauer said.
It's easy to see why Sebastian's grandma Laura called FOX 13 News; her grandson Sebastian has to go to her house for water.
And underneath Laura’s daughter's home is a growing flood, icing over the foundation and the utilities going into the house.
“This is not a trailer issue,” Piribauer said. “This is a park issue. This is their water main that's shooting water out the back of my daughter's trailer.”
Charlie Mendoza lives on the other side of the park, where there are also problems.
“No matter what we do, what we say, like I said, it still don't get handled with,” Mendoza said.
Mendoza said his parents are surrounded by ice, as is his neighbor.
“The main problem is, there's a drain right here that hasn't been fixed since before we moved in here,” Mendoza said. “We're talking about altogether 7 years back.”
He said his parents and neighbors have petitioned management about the problem.
FOX 13 News went to talk to managers during posted business hours but was not able to contact anyone on the premises. FOX 13 News then called the main office of RHP Properties in Michigan regarding the storm drain.
"That's not something we've been made aware of, but if that's the case, we'll take care of it," a company official said.
As for the flooding at Piribauer’s house, the company stated: "They did not inform us that the water main burst until this morning."
But the residents were adamant and neighbors backed them up, saying the main burst at 2 p.m. Thursday and that's when they called management.
We told RHP, and they checked their records, saying residents did call, "last night."
They stated: "As their plumber was trying to fix [the residents'] freeze up, in their home one of their pipes had burst, [the RHP water main] hadn't at that time."
FOX 13 News called the residents back, and they checked their phone records, saying they can show they called managers about the flooding at about 2:20 p.m. Thursday.
Roto Rooter and Clearfield City came out Friday to shut off the water to repair the water main.