LAYTON, Utah -- You can hear the crackling flames and the fear in her voice as she pleads with a 911 dispatcher to send help.
The 46-year-old Layton homeowner woke up to flames, smoke, and no way to escape just before 2:30 Sunday morning.
"I'm on the second floor, and I have no way to get out,” the woman tells dispatchers.
With help on the way, the dispatcher did her best to keep the woman calm and safe.
"Do you have like a towel or blanket or anything that you can put at the bottom of the door?” the dispatcher asked the homeowner.
However, before firefighters got there, two Layton police officers, Officer Lynch and Officer Clayton, arrived on scene.
"You're looking at, seconds that you need to try and shave off to save her before the smoke or the fire gets to her," Officer Lynch said.
Trapped on the second floor without seconds to spare, the officers spotted their lifesaver.
"It was almost like the light was just shining down on it," Lynch said. "I turned around and I saw the ladder leaning up against the fence in her yard."
Only about 4-feet tall, the ladder wasn't quite tall enough to reach her.
"I was able to stand up on the ladder and grab onto her feet as she slid out the window, and she slid down onto my shoulders," Lynch said.
A ladder and two officers at the right place, at the right time, turning a potential tragedy into a heroic rescue.
"I don't know that I'd consider myself a hero, but I am definitely thankful that she is safe," Lynch said.