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Moratorium on gas cutoffs to end in July for Dominion Energy customers behind on bills

Posted at 7:21 AM, Jun 24, 2020
and last updated 2020-06-24 09:21:30-04

SALT LAKE CITY — A moratorium on energy cutoffs is coming to a close soon.

Since March, Dominion Energy has not cut off natural gas to customers in Utah, Wyoming and Idaho who have fallen behind on paying their bills.

The moratorium was in response to the economic impacts of the coronavirus pandemic.

Starting July 20, crews will begin cutting off the gas supply to customers whose accounts are in arrears.

However, Dominion will be offering increased funding and expanded eligibility for bill assistance through the Reach program which provides support for those in need.

The company provides a $75,000 contribution to the fund yearly, but with increased need for help, Dominion will put an additional $125,000 in the fund.

"We're serious about this, we really want to help people pay those bills," said Dominion Energy spokesperson Don Porter. "We don't want to shut anyone off, these are our friends and neighbors. It's really true we don't want anybody to get shut off, we'd just love to be able to talk to them."

if you're in need of assistance, you can call customer service at 800-323-5517 or learn more about the company's COVID-19 assistance programs here.