Dispatchers, sergeant honored for their efforts during life-saving 911 call

Posted at 8:24 PM, Sep 03, 2014
and last updated 2014-09-04 09:20:27-04

TOOELE COUNTY, Utah – Two dispatchers and a sheriff’s office sergeant in Tooele County are getting special recognition for their handling of an intense 911 call, and the family they helped credits the three with saving a pregnant woman and her child.

Josh Hinkley called 911 in June of 2012 when his pregnant wife, Cali, was having trouble.

Complications from the pregnancy put mother and child in jeopardy as Cali went into cardiac arrest. The dispatchers helped talk Josh Hinkley through CPR.

Courtney Soffel is one of those dispatchers for the Tooele County Sheriff’s Office, and she said the call stood out to her.

"I remember this call,” she said. “I remember thinking, this isn't a typical pregnancy. There's something more going on here."

Cali Hinkley said she is grateful for the efforts of everyone who helped in her time of need.

"It's beyond a miracle for us, for me and my family,” she said.

Cali said the condition she suffered from combined with the pregnancy complication is often fatal, and memory loss associated with the incident means she doesn’t remember what happened. She and her husband both credited the dispatchers with saving Cali’s life.

FOX 13 News’ Todd Tanner has audio from the 911 call and interviews with the Hinkley family and their rescuers in the video above. The interview at Wednesday’s award ceremony was the first time the Hinkleys had met those dispatchers in person.