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Travel text alerts causing issues for some Utahns; Officials ask for feedback

Posted at 8:18 PM, Apr 12, 2020
and last updated 2020-04-12 22:38:31-04

SALT LAKE CITY — The Utah Division of Emergency Management is asking for feedback from people who have received messages from the state's Wireless Emergency Alert system regarding travel across the state border — including for those who received them without crossing.

The State announced Friday that people coming into Utah will be asked to fill out a declaration form. The form includes questions about the person's identity, age, contact information, information about any COVID-19 symptoms they may have, and other locations they've recently visited.

People landing in the Salt Lake City International Airport are given the form before leaving the airport, and drivers will receive alerts on their cellphones when entering the state on major interstate freeways. It uses the same system as AMBER Alerts — the division says they do not use individual phone numbers.

But some Utahns say they are receiving the alerts when they shouldn't be — even when they're not traveling at all and are at home.

FOX 13's Spencer Joseph spoke to state officials who are working to fix these issues. Find out more in the video above.

The state is asking anyone who has received the alert to fill out a feedback form that can be found by clicking here.