Temporary Cricket Wireless outage affects customers across the country

Posted at 8:27 PM, Jun 03, 2016
and last updated 2016-06-04 16:32:39-04

UPDATE: Cricket Wireless tweeted that service had been fully restored, but users may need to turn their devices off and back on again.

Previous story continues below:

Some customers of one wireless company are hearing nothing but crickets Friday evening.

Cricket Wireless users across the nation took to social media to report issues with voice and data service.

The company tweeted that they are working on the problem, but says there is no timeframe for a fix.

The website Down Detector, which tracks outages and downed websites, showed the affected areas as of 7 p.m. PT. The website also reported a large spike in recent outage reports from consumers.

Cricket Wireless outage map courtesy of Down Detector. (Google Maps)

The cities most affected include Houston, Phoenix, Chicago, San Antonio, Denver, Mountain View, Philadelphia, Los Angeles, Las Vegas, and Portland, according to Down Detector.

On its website Cricket Wireless says it covers 317 million people with its no-contract service.

Cricket operates using AT&T cell towers, but AT&T customers have not been reporting the same level of outages.

Many Cricket Wireless customers took to Twitter Friday evening to complain: